SUPPORT

Online support

Online support is another convenient way for the communication such as Skype, WatsApp or Wechat. You could ask for any question you wanna.

Phone support

Whenever you encounter with any problem with the machine you bought, please call our service landline for the technical support or send a direct email.

Upon receipt of your request, our technician would come back to you in time to provide the definite solution by phone or direct email.

Quick Delivery of spare parts

There are regularly wearable accessories and important spare parts in stock in our local factory. As long that you have any replacement on that, we could instantly prepare it upon your instruction. Th further deatils could be negotiable.

Warranty and daily after-sales service

The warranty time is one year. We could provide the installation particulars upon your request before you install the machine in your location. Meanwhile, our sales team would contact you regularly to follow how the machine is being operated, and ask if the technical support is Needed from your side.

Door-to-door after-sales service

Our team could assign the professional technician to your place for the in-sight support if needed. All expenses could be negotiated by both parties.